Starbucks Coffee Company- Pomona, CA- Supervisor: 5/17/2004-Present

Duties include:

• Greeting customers.
• Processing daily payment transactions (i.e., credit card, and cash handling).
• Answering customer inquiry as it pertains to inventory quantity, size and price.
• Assisting with the set-up of the store.
• Assisted with the tagging/pricing of items. Checking to assure the proper items are
  tagged with the proper price.
• Balanced daily cash register and cash register receipts.
• Assist with organization and set up of store meetings.

Gerrish Swim and Tennis Club- Pasadena, CA - Lifeguard - 05/05/2003 - 09/10/2003

Duties include:

• Supervised pool area to assure the safety of all swimmers

Jet Propulsion Laboratory (JPL) - Pasadena, CA - Intern, Data Entry Clerk - 06/25/2002 - 09/10/2003

Duties include:

• Prepare service request tags for cell phones for replacement and repair.
• Proofreading to assure proper coding is on the billing prior to submitting for payment.
• Sort and deliver billing to supervisor and staff.
• Input/Typed daily (alpha and numeric), new client/customer information in Microsoft Excel
  and Microsoft Word.
• Assisted with daily general clerical office processes (i.e., faxing, photocopy, answering incoming
  calls and filing).
• Telephoned clients/customers to explain/resolve billing issues.

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