Verizon Customer Networking Site
Allows for feedback among customers (similar to Salesforce.com's IdeaExchange)
Storage of user created applications for mobile devices (similar to Salesforce.com's AppExchange)
Customer Profiles
Ability to store phone numbers from mobile devices through WiFi, mobile web, or direct connection
Could be tied with the Verizon Customer Networking Site to provide a common area for customers to communicate amongst each other
Incorporate Web 2.0 into the Current Information Workplace
Can be used as a form of knowledge sharing