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Reference Books: Week 12 (November 9, 2004) CSCI-588: Specification and Design of User Interface Software Fall 2004 "Web Site Usability: A Designer's Guide", by Jared Spool, et al, Morgan Kaufman publishers, 1999. "Usability Engineering: Scenario-based Development of Human-Computer Interaction", by Mary Beth Rosson and John M. Carroll, Morgan Kaufman publishers, 2002.